Australia Jobs: Work as IT Service Desk Officer at Frankston Hospital, Canada - Apply Full-time Work

Frankston Hospital 

Perpetual Full Time

• Ideal chance to build up your vocation 
• Mornington Peninsula Location 
• Salary Packaging Benefits 

About Peninsula Health 

Landmass Health is the significant metropolitan wellbeing administration thinking about a network of 300,000 individuals. Our Vision is to give excellent wellbeing and network care.

Our medical clinics and crisis divisions are situated at Frankston and Rosebud, and we give a wide scope of network wellbeing, dental, restoration, psychological wellness, palliative consideration advertisement matured consideration administrations from grounds at Frankston, Hastings, Mornington and Rosebud.

In speaking to Peninsula Health, we anticipate that all representatives and volunteers should mirror our qualities: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.

For more data on Peninsula wellbeing please feel welcome to visit our site http://www.peninsulahealth.org.au/

Position Summary 

This position is liable for giving the underlying purpose of contact for clients presenting an occurrence or solicitation for administration to the IT Service Desk.

As a submitted colleague the Service Desk Officer will give first level help and upkeep of the PC, fringe gear and application condition by breaking down, investigating and settling solicitations to meet KPI's and SLA's. Where goals of solicitations on first contact impractical, the Service Desk Officer will raise as proper.

This position works intimately with other Service Desk Officers and the Desktop Support Team to empower convenient goals of occurrences and solicitations for administration. The positions obligations require autonomous investigation, critical thinking and superb relational abilities.

Key Responsibilities 

• Monitor and react to Service Desk inquiries 
• Triage and resolve calls and Service Desk tickets 
• Provide specialized help to Peninsula Health Staff 
• Provision and expel client access for Peninsula Health Staff 
• Act as the section point to Informatics Support Services for Peninsula Health Staff 

Fundamental Criteria 

• Extensive information and involvement in Windows Operating Systems 
• Excellent information and experience of Microsoft Office item suite and work area applications programming 
• Excellent information and experience of User Provisioning (MS Active Directory/MS Exchange) 
• Experience working in an ITIL based help conveyance condition 
• Ability to rapidly analyze equipment and programming issues and define suitable arrangements. 

If it's not too much trouble allude to the Position Description for a definite rundown of basic and attractive criteria.

Advantages 

• Generous Salary Packaging - boost a worker's net pay by guiding a portion of their pre-charge pay to pay for certain advantage things, for example, lease, individual advance or home loan 
• Parking – on location, ease stopping offices at all destinations 
• Beautiful Mornington Peninsula area 
• Career advancement openings 
• Supportive group condition 

Step by step instructions to apply 

To go after this job through Seek, if you don't mind click on 'Go after this Job' which will re-direct you to our professions page. From our Careers page, to apply or to proceed with your application from Seek please click on 'Apply Now' and follow the beneath steps to conclude your application:

Existing Account Users: 

1. Click 'Sign in' and follow the prompts to transfer your Resume and Cover letter 

New Account Users: 

1. Snap 'Register' to make a record 
2. When enrolled, click 'Sign in' in the upper right hand corner 
3. Type in the reference number (situated at the highest point of the advertisement) 
4. Re click 'Apply Now' and follow the prompts to transfer your Resume and Cover letter 

In the event that you experience any issues marking in or enlisting to our professions page, if you don't mind feel welcome to contact our HR Hotline on 03 9784 2700.

On the off chance that you have any inquiries explicit to the positon you are applying for, it would be ideal if you feel welcome to contact the employing supervisor by means of the contact subtleties underneath.

Other Information 

• Ensuring the wellbeing and security of our patients, guests and staff is at the core of all that we do. As a feature of this dedication, every single new colleague complete a National Criminal History Records Check, meet the vaccination necessities of their job and show proof of current work rights to work in Australia preceding beginning. You may likewise be required to furnish a Working With Children Check card. To discover progressively about our quality business gauges and to set up your application to join our group please visit: https://www.peninsulahealth.org.au/professions/working-getting ready work/
• Peninsula Health is focused on giving constructive business openings and results for Aboriginal and Torres Strait Islander individuals and welcome work applications from competitors of Aboriginal and Torres Strait Islander foundation. 
• Peninsula Health has confidence in the quality of a different and comprehensive workforce where every individual's uniqueness is esteemed. Promontory Health accepts that by grasping the assorted beneficial encounters and points of view of our kin, we will give top notch human services to all individuals from our locale – paying little mind to sex, age, ethnicity, social foundation, handicap, religion or sexual direction. 
• Peninsula Health guarantees the security and prosperity of Victorians living with an inability and will direct an extra pre-business check before making an idea of work to a potential representative. This defend reinforces existing pre-business screening procedures to all the more likely secure individuals with incapacity who get to inability administrations.